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This policy describes Altasciences’ practices regarding personally identifiable information and data (“Personal Data”). This policy applies to our website, email communication and social media accounts (“Platforms”). When you use the Platforms, you agree to the terms in this policy.


Our websites (excluding linked websites) are controlled by us. All content, images and materiel belong to us unless specifically indicated otherwise and are protected under copyright law.

We understand that various laws and regulations around the world govern data protection, and protecting your privacy is as important to us as it is to you. This policy will outline how we collect, use, share, and protect information.



If you are a Visitor to our website only, and not a registered Participant for our studies, then this section is relevant for you.

Altasciences may collect, record and analyze information of Visitors to our websites. We may record your IP address and use cookies. We may collate information collected by way of pageview activity. We may collect and process any Personal Data that you specifically consent to provide to us through our website’s forms, such as when you register for events or sign up for information and newsletters. Any Personal Data provided is only used for the purposes you have approved.

Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, your job title, your areas of interest, interest in our products and services, and certain information about the company you are working for (company name and address), as well as information as to the type of relationship that may exist between Altasciences and yourself.

We collate data about visits to our websites, including numbers of Visitors and visits, Geo-location data, length of time spent on the site, pages clicked on or where Visitors have come.


Altasciences uses the collected data to communicate with Visitors, to customize content for Visitors, and to improve its website by analyzing how Visitors navigate our websites. Personal Data is only collected for purposes which you approve.


We may share your personal information with our corporate affiliates and with third parties for our legitimate business purposes as permitted by law. For example, we may share your personal information with suppliers who perform services on our behalf and have agreed in writing to protect and not further disclose your information. If Altasciences (or part of its business) is sold or otherwise changes control, owners would have access to your personal information for the uses specified in this Policy.

If you provide us with a review or comment, you authorize us to publish it on all of our platforms. You also authorize us to aggregate it with other reviews.

We may disclose personal information if required by law, for example to law enforcement or other authorities. This includes court orders, subpoenas and orders arising from legal processes, and administrative or criminal investigations. We may also disclose your personal information if the disclosure is necessary for the prevention, detection or prosecution of criminal acts or to prevent other damage, or in response to a legal action or to enforce our rights and claims.

We may also share anonymous aggregated usage information with others.


Cookies are small pieces of information sent by a website to a Visitor’s hard disk. Cookies cannot be used to run programs or deliver viruses to your computer. By continuing to visit the website, you agree to the placement of cookies on your device. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the surfer. For further information, see our Altasciences Cookie Policy.


Please be aware that while visiting our site, Visitors can follow links to other sites that are beyond our sphere of influence. Altasciences is not responsible for the content or privacy policy of these other sites.


Participants, those participating or having a wish to participate in our studies, should be aware that in registering with us and as part of that registration process, certain Personal Data is collected, including some Sensitive Personal Data. This data is collected entirely with your consent through your providing this data directly.


Altasciences uses data collected purely for determining eligibility for studies the Participant may wish to participate in and for customizing the display of studies for the participant. If the participant volunteers for a study and goes through the screening process, then the name of the participant is pseudonymized (this means that that the data is kept, but that the name of the participant is not part of that data) and the Personal Data of becomes part of the record of the study even if the participant does not pass the screening process or otherwise drops out of the study.


We do not share your Personal Data except with business affiliates participating in the running of the study, or as pseudonymized data as part of the study record and as required by regulations.


Altasciences does not knowingly collect personal information from minors. If we become aware that a minor is attempting to submit personal information, we will remove this information from our records. If you are the parent/legal guardian of a minor who has given us personal information, please contact us so we can delete it.


Altasciences processes Personal Data both as a Processor and as a Controller, as defined in the Directive and the GDPR. Altasciences adheres to the Directive of 1995 and the GDPR from May 25, 2018. All Personal Data of European citizens residing in the EU will be stored exclusively in secure data centers located in Canada. Altasciences has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the User’s data in Altasciences’ possession. Altasciences will promptly notify the User in the event of any known unauthorized access to, or use of, the User’s data.


Altasciences will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. In accordance with regulations, if you have been screened for, or participated in, a study then your data may not be deleted and must be kept on file. If you have applied to participate in a study and then requested that your data be deleted, even if you have not participated nor been screened for a study as noted above, you will be ineligible to apply for another study for a period of one year, and your name will be kept on file for one year to ensure that the eligibility requirement is met but all other information will be deleted immediately. Web site data and collected information, if not currently being used for legitimate business purposes as described and explained in this document, will be deleted after three years.


You can manage your account settings in the Participant Lounge on our sites. You can also delete your account at any time. Please note that if you have participated in screening for, or participated in, a study, your Portal data may be deleted but your Personal Data will be kept in accordance with regulations.

You are entitled at any time to obtain information about your personal information that we store, in accordance with applicable law and without any fee. However, in exceptional cases, we ask you to pay a reasonable fee before we provide the information if permitted by applicable law. We may request proof of your identity before providing this information. We may not be able to allow you to access certain personal information in some cases. For example, if your personal information is connected with personal information of other persons, or for legal reasons. In such cases, we will provide you with an explanation why you cannot obtain this information. You can also withdraw your consent to the use of your personal information at any time by contacting us at the address below. You can demand deletion or rectification of your personal information; however, statutory provisions, especially those affecting Altasciences study conduct, accounting, processing of claims, and mandatory data retention may prohibit deletion or anonymization.


We may modify this Privacy Policy at any time and without prior notice. We will notify you of material changes to how we use your personal information prior to implementing them. We may notify you about such material changes by email or prominent notice on our website. By using our services and Platforms after we post these changes, you are indicating that you accept them.


To exercise your rights, or if you have questions about our privacy practices or need assistance with exercising or understanding your privacy choices, please contact, or you may write to:

Privacy Officer, Altasciences
575 Armand-Frappier blvd.
Laval (Quebec) H7V 4B3

Contact us

Monday to Friday: 8 a.m. to 6 p.m. Pacific Time. 

Toll free: 1 866-461-2526

Address5630 W Cerritos Ave, Cypress, CA 90630